About Rewards Come True Cards

1. Is the Rewards Come True Card a credit card or debit card?
No. The Rewards Come True Card is not a credit or debit card. The Card carries a fixed stored value amount determined by the purchaser at the time of purchase. Each time the Card is used, the purchase amount is deducted from the available balance.

2. Is the Rewards Come True Card like a regular department store Card?
No, the Rewards Come True Card is not associated with any department store or retailer. It is a stored value Card that can be used at tens of thousands of outlets, basically anywhere in Australia that accepts EFTPOS.

3. How much are the Rewards Come True Cards?
Costs will vary dependent on the number of cards you require and will also be affected by what other services you require.

4. What financial institution issues the Rewards Come True Card?
Come True Cards are issued by Cuscal Ltd, an established financial services provider with a AA long term credit rating with Standard & Poor's.

5. Will the recipient receive a statement?
No. Statements are not provided for Card transactions or histories. The cardholder can see the current balance and transaction history online free of charge through this website. To review the transaction history of your Card, you need to log on to your account

6. Can the Rewards Come True Card ever have a negative balance?
No. If you try to spend more than the amount available on the Card, the transaction will be declined. Before making a purchase, visit www.cometrue.com.au to check your account balance.

7. Can I transfer funds from one Card to another?
No. You cannot transfer funds.