About Rewards Come True Gift Cards

1. Is the Rewards Come True Gift Card a credit card or debit card?
No. The Rewards Come True Gift Card is not a credit or debit card. The Gift Card carries a fixed stored value amount determined by the purchaser at the time of purchase. Each time the Gift Card is used, the purchase amount is deducted from the available balance.

2. Is the Rewards Come True Gift Card like a regular department store Gift Card?
No, the Rewards Come True Gift Card is not associated with any department store or retailer. It is a stored value Gift Card that can be used at tens of thousands of outlets, basically anywhere in Australia that accepts EFTPOS.

3. How much are the Rewards Come True Gift Cards?
A Rewards Come True Gift Card costs $8.95, plus the amount of gift money the purchaser wants the card to store. The fees associated with the purchase and use of a Rewards Come True Gift Card are explained at: Fees

4. What financial institution issues the Rewards Come True Gift Card?
Come True Gift Cards are issued by Cuscal Ltd, an established financial services provider with a AA long term credit rating with Standard & Poor's.

5. Will the gift recipient receive a statement?
No. Statements are not provided for Gift Card transactions or histories. The cardholder can see the current balance and transaction history online free of charge through this website. To review the transaction history of your Gift Card, you need to log on to your account

6. Can the Rewards Come True Gift Card ever have a negative balance?
No. If you try to spend more than the amount available on the Gift Card, the transaction will be declined. Before making a purchase, visit www.cometrue.com.au to check your account balance or use the SMS text function and we will text back with your balance immediately.

7. Can I transfer funds from one Gift Card to another?
No. You cannot transfer funds.